We know you're going to love ENEMY products, but sometimes things don't work out. We get it. We strongly suggest reading the complete ENEMY Returns Policy below before making a purchase.
Returns | 15-Day Policy
If you need to return your ENEMY purchase, please check out the following terms:
Do you meet the Returns Terms above? If so, please follow these steps:
We do not process any exchanges, but you are more than welcome to send your order back and then place a new order under the same procedure as a returns. Please see the Returns section above for conditions and directions.
Cancelling an Order
Our goal is to ship all orders in less than 1 business day -- that's a pretty quick turnaround! So, if you need to cancel an order, let us know as soon as possible ... like immediately:
Sorry, our bad. We always strive for perfection, but we are human after all. Shipping errors include:
Please inform us of any shipping error within 10-days of the delivery date to email@example.com and we'll make sure to get the issue squared away immediately.
If you open your package to discover damaged or defective merchandise, (1) immediately take a picture(s) that clearly demonstrates the issue and then (2) contact customer service at firstname.lastname@example.org immediately. Do not wait to report the incident.
Please email email@example.com with any questions or inquiries not covered above.